The most enriching aspect of traveling is without any doubt the ability to dive into the unique cultures of the countries we visit. Personally, when I do any type of research prior to my travels, I specifically look for the everyday lives, customs, and traditions of the local communities. I find this approach helpful to avoid scams or issues which can spoil your stay. 

Our insights

Through conversations within our expat community, we’ve identified certain aspects of Italian culture that might be less clear to outsiders. As a result, we’ve compiled a set of local tips that will facilitate your integration and interactions while in Palermo! This guide is intended to enhance your stay in Palermo by providing valuable insights.

Coperto and tips

The word  “coperto” refers to a cover charge or service charge that is commonly added to the bill at restaurants in Italy. This charge is intended to cover the cost of table settings, bread, and service. It’s important to note that this is not a tip for the waiter or service staff – it’s a fee for the amenities provided to diners and needs to be paid by every customer.

It is a standard practice in Italy:  the restaurant is required to provide transparency about the coperto, clearly stated on the menu and it is not fixed, therefore it can vary from one restaurant to another.

Unlike the USA, tips (mancia) in Italy are not mandatory but, of course, quite appreciated. For us, tipping means that the server went beyond his/her basic job to give you a pleasant experience. Hence, don’t be scared to show your appreciation when deserved! 

Credits: Photo by Sam Dan Truong on Unsplash

An American friend tipped the bartender 20 euros at Botanico . The drinks after were way stronger than the previous ones! 

How much do you need to tip? Usually 5-10 % of the total amount , if you want to be fair. Another way of tipping is leaving the change (of course not only a few cents, be generous!).

Of course, the tip can be given to any person who is providing you a service, not only at the restaurant! 

Coffee culture 

What is the second thing (after food) Italians are obsessed with? Coffee! Be ready to be judged if you drink cappuccino in the afternoon or with your meals! We consider this as bad as robbing a bank. Jokes aside, understanding our coffee culture will be useful during your trip in Sicily or in Italy in general. 

What you need to know is that we have like 40 different types of coffees. The most famous is espresso, that is the short, concentrated and strong coffee in the small mug. This can be macchiato (with a splash of milk), corretto ( “adjusted” with a spirit or liquor), lungo ( a bit longer than the normal espresso). And many more!

Perfect espresso! Credits: Photo by tabitha turner on Unsplash

Since we drink several cups of coffee during the day, we get them standing at the bancone ( counter) because it is something quick, like a shot! The rule is you first pay and then consume. Be amazed by the speed of the barista during peektime (early morning and after lunch)preparing dozens of coffees at one time, while still chatting with you! 

Once you get your coffee, let it cool down a bit and drink it almost at once. Getting a coffee in Italy is a break from work or study, a way to meet friends, or simply a social moment. 

Traffic and pedestrians 

A quote from a famous Italian movie with Roberto Benigni says: “ The problem in Palermo is traffic”. And this is quite overwhelming for us locals too. Horns, cars, motorbikes are a mix of terrible sounds, but they are also part of the culture. 

Here’s a helpful insight for you: be confident. Trust your instincts. When you cross the road, be vigilant in all directions, making sure the approaching car is at a safe distance. We’ll employ some quick mental math to steer clear of you! 

Despite seems we don’t follow any rule, we actually are good drivers with good reflexes!

The city center of Palermo is mostly car free (only police, taxi and residents can drive there), but there will be lots of bikes and scooters. Sometimes they are more annoying than cars!

Sicilian warmth

Sicilians are known for their hospitality. But we are aware that sometimes it is a bit…overwhelming. 

Especially for people not coming from the Mediterranean area, at first the Sicilian warmth is strange and it feels like overstepping personal space. But this has its roots in our history: we were dominated by Roman, Arab, Norman and Spanish. Therefore we have a rich cultural heritage that values human connection and relationships. 

Be ready to feel welcomed! Credits: Photo by tabitha turner on Unsplash

Strictly connected to Sicilian hospitality is the concept of generosity. Whether you are a friend or a relative or a complete stranger, we will treat you like part of the family. Often we go above and beyond, so don’t be scared if you ask for directions and the person might walk you there rather than explain to you! 

We take great pride in making our guests feel as part of the family.

Certainly, it’s important to remember that not all Sicilians possess a warm heart, and trust should be approached with discretion rather than blind faith.

Said that, don’t be scared at first by our extreme generosity: it is in our genes

What else do you think is overwheling in Palermo? Tell us in the comments!

We hope our insights will help you during your stay in our beautiful city and you will enjoy!